Returns & refund
We hope your purchase is living up to your expectations. If not, you are welcome to return your item. As a customer, you have a 14-day right of withdrawal when shopping at DAGGRY. The right of withdrawal applies from the day the order was received at the pickup point or at your delivery address.
If you wish to exchange an item for another, you must return the item and place a new order on our website. Please note that you are responsible for the costs associated with returning the item. We recommend keeping the shipping receipt as proof of delivery to the carrier and noting the tracking number so the package can be traced if it gets lost in transit.
Please note that all returns must be sent directly to our address:
DAGGRY design AS
Kaivegen 9b
5725 Vaksdal
Please note that packages must be sent directly to our address - DAGGRY design doesn't accept packages sent to a mailbox or post office.
Refund
You will receive an email once we have processed your returned item(s). Refund for the returned items will be processed within 14 working days from receipt, and the amount will be refunded via the same payment method used when you placed the order.